Product Care & Repair

For over 70 years, Princess Jewelry has maintained the highest standards from diamond mine to lapidation, selecting the purest stones to design its pieces.
With proper care, you can maintain the magnificence of your jewelry and accessories for years to come.

Client Service & Repair

We are happy to offer cleaning, repair, and other services for most Princess Jewelry products. Our after-sales services include professional jewelry resizing and cleaning.

Schedule an appointment for cleaning and repair your jewelry.

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Warrant

Jewelry can be fragile, so we are pleased to provide free repairs of items purchased on princessjewelryshop.com within 180 days of receipt. Nevertheless, any repair requests beyond 180 days, or damages caused by misuse, will incur repair and shipping fees at the expense of the customer.

We cannot accept responsibility for items repaired by any other jeweler. Any and all warranty of the piece will be considered void if another jeweler has worked on it.

Tradition

Princess Jewels and Gifts has a long tradition on the diamonds market. For more than 50 years, Grünwald family has taken the position of one of the biggest export companies of Mato Grosso, with a professional work, from diamond mine to lapidation, resulting on the selection of the purest stones.

With the arrival of Neili B. Ayoub Grünwald, the designer, a new dynamic has been given to the family business and Princess history started being registered by its drawings and jewel productions for exportation.

Jewelry Care

Princess Jewelry pieces are delicate and should be cared for accordingly. To extend the life of your jewelry, please follow these care instructions: